Pay Your Water Bill Automatically with EBP
The following
information also is included on the Electronic
Bill Payment Authorization Form.
How do I sign
up for Electronic Bill Payment?
Simply
complete Authorization
Form and
return it to the Marina Coast Water District
(MCWD) with a blank voided check (deposit slips and photocopies
are not
acceptable).
Who is eligible to participate?
Electronic Bill
Payment (EBP) is available to all customers of the Marina Coast
Water District, whose accounts are in current status.
Can I have
EBP withdrawn from any bank account type?
Currently, we are authorized
to accept EBP from checking and savings accounts.
For checking accounts, simply attach a voided check with the
completed form, or,
for savings accounts, consult your bank to determine if your
account is eligible for
EBP.
Will I still receive a MCWD bill in the mail?
Yes,
you will still receive a MCWD bill to show what will be deducted
from your
account.
Is there a charge for this service?
There is no
MCWD charge. However, some financial institutions may charge
for
automatic payments. Please ask your bank about possible fees.
Can
I select the date on which the bill is paid?
No. Your MCWD billing
cycle will remain the same.
When will the MCWD withdraw funds
from my account?
MCWD will withdraw funds from your bank account
on the due date of your bill.
What if I don’t agree with
the amount charged on my bill?
If for any reason you dispute your
billing, you may contact the MCWD
prior to the bill’s due date to resolve it before payment
is withdrawn.
Can I pay multiple MCWD accounts through this program?
Yes,
as long as each MCWD bill is paid from the same bank account,
you
can sign up multiple accounts under the EBP service.
What if I
decide to pay multiple MCWD accounts from more than one
bank account?
If you wish to pay multiple MCWD accounts from
more than one bank
account, simply fill out one application for each bank
account.
What if a payment is rejected by bank?
Payments
may be rejected by a financial institution for insufficient
funds,
closed accounts or other reasons. If your payment is
rejected for any
reason, the MCWD reserves the right to charge a $15
processing fee on
your next bill. Your account will also incur a late
charge fee/penalty. The
MCWD also reserves the right to discontinue your
participation in the EBP
program if your payment is rejected more than once
in a twelve-month
period. Your financial institution may also charge
your account fees for
rejected payments.
How do I discontinue participation in the EBP
program?
You may cancel EBP at any time simply by notifying
the MCWD in
writing. If you change banks or account numbers,
you will need to
complete another EBP Authorization Form.