Signup for the New Online Account and Bill Pay Portal
Access your payment account online: paperless billing, view your bill online, make a one-time payment, or set up recurring payments
Existing online and autopay accounts WILL NOT be transferred. You must create a new account.
The current payment website is no longer available.
Convenient Ways to Pay With New Customer Portal
Online Payments (MCWD)
Pay instantly through our secure NEW ONLINE PORTAL using your debit or credit card and banking information.
Over-the-Phone Payments
Make payments by phone using your MCWD account number and debit or credit card. Also available in Spanish.
Auto-Pay
Now available with your banking information and debit or credit card through our new online portal.
Bank Bill Pay
Easily pay your bill through your bank's online bill pay service.
Check Payments
We still accept check payments by mail at 11 Reservation Road.
Pay in Person
We accept checks and cash by mail or in person at 11 Reservation Road.
| Marina Coast Water District Payment Options | ||
|---|---|---|
| Payment Location | Payment Type / Description | MCWD Fee |
| MCWD - Online Portal | ACH Check - Recurring | No Fee |
| MCWD - Online Portal | ACH Check - One Time Payment | No Fee |
| MCWD - Online Portal | Debit/Credit Card - Recurring | 3.25% Fee* |
| MCWD - Online Portal | Debit/Credit Card - One Time Payment | 3.25% Fee* |
| Credit/Debit Card - In Person | Pay via Credit/Debit Card at 11 Reservation Road, Marina, CA 93933 | 3.25% Fee* |
| Check/Cash Payments - In Person, Night Drop Box, or Mail | Pay via Check or Cash at 11 Reservation Road, Marina, CA 93933 | No Fee |
| Over-the-Phone Payment | ACH/Check - Provide Check Information for a One-Time Payment Over the Phone | No Fee |
| Over-the-Phone Payment | Provide Debit or Credit Card Information for a One-Time Payment Over the Phone | 3.25% Fee* |
| Customer's Bank - Bill Pay | Pay Your Bill Through Your Bank's Online Bill Pay Service | No Fee |
Please call us at (831) 384-6131 if you have questions or need assistance.
What to Do If Your Bill Is Past Due
Payment plans are also available for customers who are having difficulty paying their bill. Please call (831) 384-6131, if you need to set up a payment plan or if you just need a couple of extra days to pay your bill.
The Water Shutoff Protection Act (California Senate Bill 998) requires agencies like MCWD to provide customers with a written collection policy on shutting off water service if bills are not paid after receiving a 48-hour door tag.
The MCWD's Collection Policy can be viewed by clicking on the links below: